![](https://chiefmarketer.com/wp-content/uploads/2019/10/robot-handshake-850-160x125.jpg)
The AI Paradox: Why More Automation Means We Need More Humanity
How does a brand reap the benefits of AI and marketing automation, and become more “human” at the same time? The answer lies in organizational empathy.
How does a brand reap the benefits of AI and marketing automation, and become more “human” at the same time? The answer lies in organizational empathy.
Better segmentation and an improved martech stack is helping Destination XL boost engagement with retail customers in-store and online.
Putting a customer data platform (CDP) in place is helping Ancestry improve its view of customer data from numerous sources and channels.
Scott Brinker shares why more brands are shifting from a siloed martech approach to one that is more self-service and accessible across the entire organization.
The PRO Award winners will be announced during a live awards brunch on October 24 at Neue House, New York. Join us.
The key to guiding your organization through digital transformation isn’t about martech solutions—it's about the cultural shift.
A good mobile CX strategy is crucial. After all, it takes 12 good brand experiences to make up for one bad one. Here’s four brands getting it right.
AI is changing the rules , but CMOs should still have the courage to take risks (like Cheetos jewelry) in a data-driven world.
What makes more sense, to invest in a digital experience martech solution from a vendor, or assemble one on your own?
One year into a new SEO strategy, TripAdvisor's SmarterTravel is seeing traffic increases of up to 70 percent for some brands.