Letters to the Editor

[Re: Loose Cannon: All I Really Need to Know About CRM I Learned in Kindergarten, Direct Newsline, June 12, 2006]:

Richard, I feel your pain.

I left Four Letter Bank when they started charging me for everything (including returning cancelled checks), regardless of my balance. I decided to switch before they levied a fee for the air I breathed when I walked into the branch.

I’m at Commerce now, and I’m much happier.

Jodi Kaplan
Principal
KaplanCopy

New York City