[Re: Loose Cannon: All I Really Need to Know About CRM I Learned in Kindergarten, Direct Newsline, June 12, 2006]:
Richard, I feel your pain.
I left Four Letter Bank when they started charging me for everything (including returning cancelled checks), regardless of my balance. I decided to switch before they levied a fee for the air I breathed when I walked into the branch.
I’m at Commerce now, and I’m much happier.
Jodi Kaplan
Principal
KaplanCopy
New York City