Get in the Game
THE HOUSE Postal Subcommittee has completed hearings on chairman John McHugh's Postal Modernization Act of 1999, a bill five years in the making. But
THE HOUSE Postal Subcommittee has completed hearings on chairman John McHugh's Postal Modernization Act of 1999, a bill five years in the making. But
"DISINTERMEDIATION" is that clumsy word used today to express manufacturers' longing to rid themselves of the middleman, go direct and bring a lot more
After several years of lackluster sales, Optronics International Corp. is restructuring and developing professional telemarketing programs to prequalify
Phillips Publishing Inc. has expanded its database marketing capacity at its 50-station inbound call center in Potomac, MD, as part of a three-year automation
Rip-and-read is an old broadcast journalism term that stems from the days when news stories were ripped right from news tickers and read by anchors. The
With the 1999 legislative season in full swing, lawmakers in 18 states are considering legislation requiring telemarketers to maintain do-not-call lists
The Signature Group, Schaumburg, IL, is about to test its first loyalty reward program in Mexico, using a U.S. teleservices agency to handle inbound calls.The
Both the beauty and the curse of the telephone channel is the two-way access it gives customers to your company in real time. When it works well it is
Hoping to offset sagging catalog sales, Damark International Inc. is investing more resources in membership clubs sold primarily by inbound telemarketing.In