Shopper/Retail
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Shopper/Retail
ChatGPT beats Gemini in recent generative AI SEO test
ChatGPT gives SEO marketers more human-like responses to queries, while Gemini explains technical SEO better in generative AI test. Retail marketers have likely tapped generative artificial intelligence tools ChatGPT and Google Gemini in the past year to help them with their tasks, including search engine optimization. The large language models are valuable tools to […]
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Shopper/Retail
Crayola CMO crafts campaigns that resonate for adults
How Crayola’s emotional storytelling marketing campaigns earn 6 billion impressions with targeting adults. Its latest campaign debuts for back-to-school shopping season. Crayola’s art supplies may be designed for kids, but it’s marketing campaigns often target adults. Crayola’s recent marketing and brand initiatives all center on the meaning and importance of creativity, said Victoria Lozano, chief […]
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Shopper/Retail
How retail marketers explain tariff-driven price increases to shoppers: four strategies
Half a dozen major merchants — Fat Brain Toys, E.l.f., Topdrawer, Schmidt Brothers Cutlery, Swingline Staplers and The Honest Kitchen — share strategies on communicating their tariff woes and price increases. The 2025 tariff headlines have kept retailers and shoppers alike on their toes, with taxes on imports going from high to higher, to paused, […]
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Shopper/Retail
Amazon’s four-day Prime Day drives $24.1 billion in US ecommerce sales
During Prime Day, an average household spent $156, likely over the course of two or more purchases. U.S. shoppers spent $24.1 billion online during Amazon’s annual Prime Day sales event, which lasted four days in 2025, July 8-11, according to Adobe Analytics. Adobe’s estimate is for all of U.S. ecommerce, including purchases from Amazon […]
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Shopper/Retail
High prices, economic concerns flatten back-to-school spending
With high prices and squeezed budgets, consumers will purchase less this back-to-school season. U.S. consumers will purchase fewer back-to-school items in 2025, according to Deloitte Consulting LLP’s annual back-to-school spending survey. Parents are focused on essential products, and in every category except apparel, parents plan to spend less this year. Overall, U.S. consumers will spend $30.9 […]
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Shopper/Retail
Quip taps QR codes to build omnichannel marketing program
Toothbrush brand Quip better tracks and remarkets to customers after implementing QR codes on its packaging. Like most direct-to-consumer brands, oral care brand Quip struggled to gain insights into shoppers who purchased its products at a retail store. Quip launched in 2015 as a direct-to-consumer electric toothbrush brand, coupled with a subscription service for shoppers […]
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Shopper/Retail
How one US brand benefits as a Temu seller
Toys and entertainment brand PopMarket says Temu is its fastest growing sales channel. The time is right for U.S.-based retailers to sell on Chinese-based marketplace Temu, said Tim Hinsley, senior vice president of retail sales at Alliance Entertainment. PopMarket, which is owned by Alliance Entertainment, began selling on Temu in Q4 2024. Sales started […]
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Shopper/Retail
Q&A with Lowe’s CMO on the brand’s creator network, marketplace expansion and more
Editor’s Note: Home improvement retail chain Lowe’s is pushing a large agenda forward. The retailer kicked off its “We’re Here to Help” campaign platform last month, promoting the retailer’s commitment to community revitalization; it plans to launch a marketplace to expand its assortment; plus, it debuted a creator network to improve its influencer measurement. Jennifer Wilson, senior vice […]
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Shopper/Retail
Roc’s new campaign aims for deeper emotional bonds with shoppers
The CMO at Roc Skincare shares how a 10-person study validating its eye cream works as a marketing tool in tandem with its clinical studies. “Clinically proven” is a staple tagline for skincare brand Roc. The words are prominently display on its logo and thus all of its products. The brand claims that third-party […]
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Shopper/Retail
AI will define the 2025 holiday season
Salesforce predicts fewer discounts and more shoppers using AI to find deals for the 2025 holiday season. The 2025 holiday season will be defined by consumers using artificial intelligence to shop, according to ecommerce technology provider Salesforce. Salesforce’s 2025 holiday predictions are: Like 2024, value and the challenging economic environment are top-of-mind for consumers. But […]