FedEx has started a product-return service for merchants that sell direct.
The FedEx Consolidated Return Service features a network of drop-off locations from which consumers can send back products they want to return. The drop-off centers give each customer a pre-authorized number supplied by the merchant.
The service links marketers directly to FedEx, providing online information about the returned item from the time it is dropped off until it reaches its final delivery point.
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