Comcast Cable Communications Management LLC has agreed to pay $7,100 in civil penalties plus $500 in investigation costs to Pennsylvania to settle complaints related to outbound telemarketing.
The settlement includes no admission of guilt from Comcast for violating Pennsylvania’s Telemarketer Registration Act, which mandates the purchase and use of the state’s do-not-call list.
“Any business large or small that engages in telemarketing activities without purchasing the no-call list or honoring consumers’ requests not to be contacted is violating Pennsylvania law,” said Jerry Pappert, the state attorney general in a statement.
Comcast has agreed to obtain quarterly updates of the do-not-call list and have the names of those who wish not to receive calls be removed from any telemarketing lists used on its behalf.
Between November 2002 and May 2003, Comcast used telemarketing to sell cable television services in Pennsylvania. Consumers filed complaints with the state Attorney General’s Office, because they continued to receive calls, even though the requested to be taken off Comcast’s telemarketing list, according to investigators. The 16 consumers involved in the settlement will share 10% of the civil penalty and receive $44 each.
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