Channel | Data Driven ROI

Nintendo, AOL Tout Revolution Sweeps

|  by Chief Marketer Staff

Calling all gamers: Nintendo and AOL.com are on a mission to give one video-game playing consumer the ultimate opportunity to be the first in the world to play Nintendo's next home console system, Revolution.

Colloquy Corner: The Customer, Not the Payment Type, Is King

|  by Chief Marketer Staff

Loyalty marketers seek to reward and recognize best customers and keep them coming back for more. To segment best customers from infrequent shoppers, one-offs, or visiting relatives, you must track their transactional behavior. Customers will pay with cash, checks, and credit and debit cards, and you ideally need to track each of these tender types…

Call Center Satisfaction in Dollars And Cents

Numbers abound in customer service centers. Without breaking too much of a sweat, marketers are able to track the number of calls received during an hour or a shift; whether representatives are able to resolve queries without needing to consult with a manager; and if calls are handled within a certain period of time. But…

How to Build a Media Mix Model

|  by Chief Marketer Staff

Confused about how to attribute credit for sales and brand-building success? You’re not alone. It’s a hot topic given the level of media spending in digital formats and continued media fragmentation. But there’s a way to do it called media mix modeling. And it should be at the head of every marketer’s priority list.

Search Engine Measurement and Brand Advertising

|  by Chief Marketer Staff

Measurability has made search engine marketing. In large part, its success as an online medium was built on two factors: One, everybody searches the Internet, and more and more they’re doing it before making a purchase. But what does that mean to brand advertisers?

ROI Buffet

|  by Chief Marketer Staff

Marketers wondering whether their Web site search engine optimization costs are paying off have a tool at their disposal to evaluate its ROI.

Chief Marketer Videos

by Chief Marketer Staff

In our latest Marketers on Fire LinkedIn Live, Anywhere Real Estate CMO Esther-Mireya Tejeda discusses consumer targeting strategies, the evolution of the CMO role and advice for aspiring C-suite marketers.

	
        

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