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The Week in Review

Headlines from the industry. To receive daily updates please visit the Digital Moses fan page

10 Ways to Make Email Work Harder

|  by Brian Quinton

Is there synergy in your digital marketing budget plans for 2012? A survey by marketing research firm 6S Marketing suggests a continued misalignment between email marketing spend and consumer behavior.

Global Loyalty Programs Need a Local Flavor to Succeed

|  by Richard H. Levey

Marketers who want to create loyalty programs around the world should design them with each country's needs and customs in mind. Cultural differences mean that the programs which work in North America won't necessarily translate well to other parts of the globe. The emerging BRICS (Brazil, Russia, India, China and South Africa) markets are fertile…

The Week in Review

Headlines from the industry. To receive daily updates please visit the Digital Moses fan page

The DMConfidential Year in Review

We are admittedly reflective, perhaps because looking back is easier than forward. Whatever the reason, we like to start off the new year by highlighting some of the trends and news that played out over the past year. As with many...

Voice Of Customer Data Worth Collecting And Analyzing Despite Challenges

|  by Beth Negus Viveiros

Analyzing customer opinions can provide valuable insights. This knowledge, however, is not easily gained. Knowing how to collect this information without biasing it, and aggregating qualitative — non-numeric — data can be daunting. Chris Cottle, executive vice president of marketing and products for Allegiance, offers thoughts on best practices in aggregating and using customer opinions.

Debby Boone Headlines Lifestyle Lift’s New DRTV Campaign

|  by Richard H. Levey

Facial rejuvenation firm Lifestyle Lift debuted a new long-form DRTV spot this month featuring 1970's pop icon Debby Boone. Lifestyle Lift's core demographic – women in their mid-50s through mid-60s – influenced the choice of Boone as spokesperson. "We wanted someone with a wholesome image who was relevant to our target audience," says Lifestyle Lift…

Improved Ecommerce Boosts Results for Green Top Sporting Goods

|  by Brian Quinton

Enhanced shopping cart and customer path analytics are helping Green Top Sporting Goods boost its pay-per-click search results and increase sales in several product categories. As recently as 2008, Green Top's website offered product listings but no way of making purchases. Visitors clicking on specific items were often brought to the manufacturers' sites.





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