The Direct Marketing Association’s Teleservices Ethnics Committee, acting on consumer complaints, has referred two companies Premier Benefits, believed based in California; and Fusion Telekom, believed based in Nevada and making telemarketing calls from Florida, to law enforcement agencies for possible investigations.
The 11-member DMA committee as a matter of policy forwards information to law enforcement agencies, if it suspects a violation of law may have occurred.
A consumer complaint against Premier Benefits alleges that a telemarketing rep offered a “free” shopping spree and movie passes, but attempted to obtain the consumer’s bank account information in order to impose a processing charge. The company also allegedly disregarded the consumer’s request to be placed on a do-not-call list, by calling back the next day and pitching the same offer.
The DMA referred the Premier Benefits complaint to the Federal Trade Commission, Better Business Bureau and the offices of the attorneys general in California, New Mexico and New Jersey. The New Mexico Attorney General Patricia A. Madrid previously issued a consumer warning about Premier Benefits on Jan. 13.
Regarding Fusion Telekom, a consumer alleged that a telemarketing rep made an offer and already had the correct four last four digits of their credit card, but refused to disclose the source of that information when questioned. This complaint was referred to the FTC, BBB and attorneys general of California, Florida and Nevada.
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