Big Fat Marketing Blog

Lengthy Direct Mail Copy: To Be or Not to Be?

|  by Beth Negus Viveiros

A few nights ago when I couldn't sleep, I was flipping channels between the Royal Shakespeare Company production of "Hamlet" on PBS and Home Shopping Network. (Yeah, I go to extremes.) I became fascinated with the length of time the presenter had to ...

Don’t Call Me, Talbots–Please

|  by Melissa Dowling

It was reported yesterday that women's apparel merchant Talbots and its telemarketing firm SmartReply had agreed to pay penalties of $161,000 for violating the Federal Trade Commission's opt-out requirements for robocalls. This was shocking

Ode to the E-newsletter

As myriad businesses have learned, e-newsletters that emphasize editorial content over selling copy can be a handy tool for increasing customer engagement, retention, and sales. In its white paper