Survey Finds Online Customer Service a Myth
The lack of timely - or any - response to customer service queries has left many consumers dissatisfied with e-commerce-enabled Web sites, according to
The lack of timely - or any - response to customer service queries has left many consumers dissatisfied with e-commerce-enabled Web sites, according to
Acxiom Corp., Little Rock, AR, has launched a high-speed real-time data integration system. The product, AbiliTec, will allow companies to combine customer
The Postal Rate Commission has proposed that the U.S. Postal Service be prohibited from using any information about PRC officials and employees without
Clark (District) Photo Enhanced Lifestyle and demographic data have been appended to This 1.7-million-name file. These buyers have sent film through the
First Call Corp., a Thomson Financial company, has launched First Call's Historical Database. This file contains earnings estimates on U.S. and Canadian
Albara Corp., Houston, will acquire Leapfrog Smart Products, Inc.,a private company headquartered in Orlando, FL. Leapfrog designs, develops, licenses
Little Rock, AR-based Acxiom Corp. and TeleDirect International Inc., Scottsdale, AZ, have signed an agreement for TeleDirect to integrate and resell
Affluent Americans abandon store brands and leave the door open for national brands to score with promos.One of the consumer marketplace's most enduring
"It takes guts for a company to say it's got the hottest-selling product in the industry," says Evans Manufacturing's Tom Ngo, "but we're shipping a million
Marketers need intuition, planning skills, and creative tolerance. Ad agencies should just make good ads.That's the upshot of Anatomy of a 21st Century