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Nature’s Way

|  by Chief Marketer Staff

MAYBE IT'S BECAUSE people are getting short shrift from HMOs. Or maybe patients are tired of hearing doctors tell them their conditions are hopeless,

Data-Free Zones

|  by Chief Marketer Staff

YOU'VE HEARD THIS before. The promise of the Internet for marketers is that eventually they will be able to target customers individually. One-to-one.

Court Them Early and Well

|  by Chief Marketer Staff

IT IS THE few hushed moments after the birth of a new baby. The parents, their happiness sharp and perfect as a crystal in the snow, examine the mysterious

Tower of Babel

|  by Chief Marketer Staff

FIRMS PLANNING TO implement customer contact and retention systems for the first time should take heed: The deck is stacked. Just under one-third of these





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