Topic | Personalization

Five predictions for ecommerce personalization in 2021.

Four CMOs discuss trends in 2020 and what's in store for marketing organizations of the future.

Personalized email is helping the Bernie Sanders campaign create a spirit of community to engage subscribers—and donors—for the presidential candidate.

In this Chief Marketer special report sponsored by Arm Treasure Data, we look at the personalization trends and tools marketers should consider to make the most of their customer data and optimize their martech spend.

Just 10 percent of CMOs feel confident they will be able to reach their customer engagement and revenue goals as audiences seek more localized, personalized experiences.

Website personalization is helping Stella & Dot boost online conversions by 52 percent.

Personalization lives squarely in the “Goldilocks Zone”—which is to say that it can be too hot or too cold. Here's four steps to getting it "just right."

Chief Marketer talked with Harte Hank's Michele Fitzpatrick and Mighty & True's Kevin Kerner to get ideas on incorporating B2B direct mail into a multichannel strategy.

Bigger isn’t always better: To reach your audience, consider microtargeting and microinfluencers.

Online personalization faces several challenges, including privacy concerns. Here's 5 ideas for avoiding the creepiness factor.