Personalized Marketing Lags Potential: Study

Posted on by Chief Marketer Staff

For all the promise of tailored communication, marketers still have a long way to go before they take anywhere near full advantage of personalized communication, according to a new study.

Nearly 44% of high-level marketing executives indicated their use of personalized communication techniques was low, compared with 39% who said it was moderate. Only 17% felt their firms used a high level of personalization.

Making matters worse, 38% don

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