NetworkOmni Gets Big Response

NetworkOmni got nearly a 9% response to a regional postcard campaign promoting its language-translation services to emergency response agencies.

The firm sent a 500-piece lead-generation mailing in September to members of the Texas Emergency Number Association, a group of public safety agencies in the state, said Len Grabiner, a principal at Grabiner Hall, NetworkOmni’s agency. Members include local police and sheriff’s departments, public safety commissioners, emergency 911 districts and similar government entities.

The budget was $4,000 and included creative, postage and printing. The list was free.

Grabiner said the mailing was intended to familiarize recipients with NetworkOmni’s name and ascertain the needs of local emergency response agencies. It also was designed to gather information about the competitive bidding process and learn when contracts come due.

Leads were passed to NetworkOmni’s regional salespeople for further qualification and were put on a list to receive company materials as part of a sales nurturing process, Grabiner said.

NetworkOmni provides over-the-phone translation services with more than 1,500 interpreters available at all times through dedicated toll-free phone lines. Services are priced on a per-minute basis, said Grabiner.

The 6-inch-by-11-inch postcards were headlined: