National Do Not Call Registry Celebrates One-Year Anniversary
The Federal Trade Commission (FTC) released updated Do Not Call registration and complaint figures yesterday to commemorate the one-year anniversary of the National Do Not Call Registry’s launch.
As of June 18, consumers registered 62 million phone numbers and had reported just 428,000 possible violations. Approximately 200 companies had more than 100 consumer complaints filed against them.
Since October 2003, consumers submitted 428,764 complaints. In sorting the complaint data, the FTC found there were more than 130,000 company names against which complaints were lodged. Only about 200 of those had 100 or more complaints each.
According to the FTC data, 83%, or more than 50 million, of the phone numbers on the Do Not Call Registry came from consumer registrations – 61% were registered on the Internet and 22% using the toll-free number. Approximately 82% of consumer complaints were filed online.
