Tech & AI
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Tech & AI
Best Buy’s AI revolution: Enhanced customer support
Best Buy is set to revolutionize customer service with a generative AI-powered virtual assistant, offering self-service options through its website, app and customer service calls. Developed in collaboration with Google Cloud and Accenture, the technology is slated for launch later this summer. As the retailer adapts to evolving consumer needs, this innovative approach comes alongside […]
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Tech & AI
Knot Standard & Billy Reid merge
Custom-made apparel retailer Knot Standard will merge with apparel brand Billy Reid. Billy Reid will take immediate control of Knot Standard’s eight retail locations, integrating these into its existing operations to offer a combined total of 19 locations nationwide. “Joining and rebranding our stores with Billy Reid represents more than a business decision; it’s a […]
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Tech & AI
Tips from Starbucks’ Loyalty Program
In a bold move aimed at reshaping its revenue model, Walmart has sealed a monumental $2.3 billion deal to acquire television maker Vizio, signaling a strategic pivot towards leveraging consumer data and ad space for future growth. This strategic acquisition grants Walmart access to a treasure trove of opportunities for advertising and marketing, through Vizio’s […]
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Tech & AI
Tips from Best Buy on Elevating Your Loyalty Program
As an important tenet of your customer’s experience, the tech shopping experience is being led by Best Buy’s My Best Buy membership program. As the retail giant continues to lead in electronics sales, it has developed a loyalty program that offers a range of exclusive benefits tailored to meet the needs of tech-savvy consumers. From […]
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Tech & AI
Unveiling Apple’s Battlefront: The Retail Marketer’s Perspective
The clash between software developers, regulatory bodies, and tech giants like Apple reverberates deeply within the realm of retail marketing. At the heart of this conflict stands Phil Schiller, Apple’s former chief marketing officer and a steadfast defender of the company’s ecosystem. As debates intensify over access to Apple’s vast array of devices, Schiller’s unwavering […]
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Tech & AI
Decoding GenAI Tools for Retail Marketers
Generative AI tools have proliferated across the marketing landscape, highlighting the emergence of custom products tailored specifically for marketers’ needs. While established tools like ChatGPT are widely used, the influx of new startups specializing in generative AI complicates the decision-making process for retail marketers. A key takeaway emphasizes the importance of asking critical questions when evaluating […]
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Tech & AI
Unlocking Growth: Inside Walmart’s Strategy with Vizio
In a bold move aimed at reshaping its revenue model, Walmart has sealed a monumental $2.3 billion deal to acquire television maker Vizio, signaling a strategic pivot towards leveraging consumer data and ad space for future growth. This strategic acquisition grants Walmart access to a treasure trove of opportunities for advertising and marketing, through Vizio’s […]
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