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  • Crabtree & Evelyn’s Rocky Road to Customer Loyalty

    Crabtree & Evelyn has learned a lot about operating loyalty programs. It has had one version or another for about 10 years

  • Super Bowl Ads Offer ROI Measurement Challenges

    While the big game may not offer the same ease in calculating financial-based ROI metrics a direct marketing campaign does, there are measurements marketers can generate that validate the investment

  • Chief Marketer Listline January 30

    Chief Marketer and NextMark offer a selection of files new to market, including Crimson Direct College Students and Dartnell Management Masterfile.

  • PROMO

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  • Coke Capitalizes on Second Screen Media, Polar Bears for Super Bowl

    In the continual search to find new ways to connect with digital consumers, Coca-Cola has outfitted its iconic polar bears with the same technologies that Super Bowl XLVI fans across the country will be using to view the game and socialize with friends.

  • The Nuclear Scenario (Walgreen’s)

    There are various modalities and senses of urgencies that flow through the upper echelons of executives at major corporations. Most of these individuals realize there is a time to grab market share as well as a time to plan a strong counter defense to against any and all plausible business, nuclear scenarios.

  • Is It Over Already?

    News came out earlier this week about Gilt Groupe cutting 10% of its staff. Funnily enough, when the news came out, some of the more shocking news focused on the companies purported decision to eliminate its free snacks. Forget cutting back on people, you know a…

  • Domainers and Lead Gen – If or When?

    Now is as good a time as any to begin our semi-annual LeadsCon shameless plugs. It’s actually a great time given that LeadsCon is now less than five weeks away. As always, DMConfidential readers have the great fortune to pay the absolute lowest price; in this case, that is…

  • In-Banner Video Ads Get Nearly 17 Seconds of Average Brand Interaction Time

    According to PointRoll, the completion rate for in-stream video ads with interactive elements is higher than for in-stream ads without interactive elements. Overall, in-banner video ads got just under 17 seconds of average brand interaction time.