The Royal Mail today reported its first profit in four years but the news was dampened by a pending investigation into the recent “collapse” in its quality of service, according to the Scotsman.
This news was dampened by a pending investigation into the recent collapse in its quality of service. The postal group has been criticized after missing all 15 of its delivery targets.
Royal Mail reported a profit of 220 million pounds ($404 million) in the last financial year , up from a 197 million pound ($362 million) loss in the previous year, a turnaround of more than 200%.
Chairman Allan Leighton said he was deferring his entire bonus for a year. It is worth up to 160,000 pounds ($184,000), which will be lost if targets are not met.




