Customer Service

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  MarTech

  Twilio Survey: Top Consumer Pain Points When Dealing With Customer Support

  Pain points and potential solutions marketers can implement to improve the customer service experience.

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  MarTech

  How to Digitize Customer Service: Five Tips From Forrester

  Tips from Forrester on how to digitize customer service.

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  Video Marketing

  Harnessing the Power of Video for Customer Service: 5 Tips

  Video is great for creating social engagement,
  but it can also be a powerful customer service tool.

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  Agencies

  How to Avoid 5 Common Social Customer Service Pitfalls

  Whether you’re perfecting your social customer service strategy or just starting out, you’ll want to avoid these common mistakes