Next time you’re in the video store or on Netflix looking for a rental title, consider “Punch-Drunk Love.” Ostensibly a vehicle for Adam Sandler to demonstrate his serious acting chops, this quirky 2002 movie features a character-building promotions subplot.
Sandler’s character, Barry Egan, is an unmarried, workaholic small business owner, who’s a bit of a social misfit with anger management issues. Barry’s hobby is coupon-clipping. Early into the movie, he realizes that Healthy Choice promises 100 miles of free travel for each item purchased. Barry promptly buys $3,000 worth of Healthy Choice pudding. By his calculation, he’s owed 1.25 million miles.
The promotion was based on a true story that made the news in 1999 and caught the eye of director Paul Thomas Anderson. Among the news outlets that picked up the story included the Wall Street Journal, USA Today, and “The Today Show.”
But David Phillips, the real “pudding guy,” is much different from the Sandler character depicted in the movie. Phillips, his wife and their two kids have traveled the world as the result of his pudding purchase.
“We continue to spend the miles from Healthy Choice, typically taking one or two family vacations per year. We’ve been to Barcelona, London, Hawaii, New York, Florida, and the Bahamas thus far, and we have trips booked for Florida, New York, and Puerto Rico,” Phillips writes in an e-mail.
“I transferred quite a few miles into hotel programs, so we could book hotel stays for free as well. Our daughters are now 15 and 12, and they’ve never known a time when we couldn’t fly anywhere we like for free.”
According to Phillips, Healthy Choice never tried to back out of the offer, though there were some fulfillment snags. “After waiting eight weeks, I got a letter saying that they had no record of receiving the UPC codes I’d sent them. I had sent the package registered mail and made copies of everything (including video and photos of all that pudding, much of which was donated to charities). They quickly sent me the miles once I provided this proof. The box with stacks of 500-mile certificates arrived in a plain box without any cover letter or notes, so I’m pretty sure they weren’t thrilled with me at that point.”
Phillips recalls that Healthy Choice parent Conagra became “friendly with me the moment the story started to break. One of their VPs called me and couldn’t say enough nice things about me. They sent me a huge gift basket with travel-related goodies. And when they saw a chance to take advantage of the media attention surrounding my story, they moved quickly to establish a friendly relationship with me, which reflected well on them during all the subsequent press coverage. I spent a couple days doing press interviews for them.”
And the packaged goods company was also savvy to recognize a great product placement opportunity in the movie. Anderson asked Phillips for the name of the Conagra executive so he could use the actual product.
Even though he’s an engineer by trade, his expertise has given him something of a second career. Conagra signed Phillips to be a paid consultant on a follow-up mileage promotion. American Airlines also ended up hiring him to help them with some corporate-aimed ads to encourage companies to run similar mileage promotions. “These ads must have been successful because they re-ran them a couple years later,” he notes.
So is Phillips still clipping coupons?
“Yes, I’m still looking for great promotions, but I haven’t found any quite as fun or interesting as the Healthy Choice pudding deal,” he adds.