In an agreement settling a lawsuit Pennsylvania Attorney General Gerald J. Pappert brought against Taylor Gifts Inc., the company has agreed to pay $25,000 in penalties and investigation costs, and to reform its business practices.
Taylor offers a variety of merchandise via catalogs and the Internet through its Taylor Gifts, Kitchen & Much More, and Get Organized brands.
The settlement stems from a seven-count lawsuit Pappert filed in February, which charged Taylor with failing to ship products ordered by consumers, delivering incorrect items to consumers or sending out products well beyond the advertised delivery period allowed by law.
In addition to the $20,000 in civil penalties and $5,000 in investigative costs, the Paoli, PA marketer is required to:
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Refrain from charging consumers’ credit cards until an order is processed.
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Cease telling consumers that their credit cards will not be charged until products are shipped.
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Stop maintaining a 45-day return policy, meaning the company will fulfill its
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