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New Jersey Renews Contract with Unisys for Call Centers

Unisys has been awarded a three-year contract extension for administering New Jersey’s Medicare program, including call center services.

Unisys has been awarded a three-year contract extension for administering New Jersey’s Medicare program, including call center services.

The $126 million contract includes options for two additional years at the discretion of the state. The potential value of the contract would be $212 million if all options are exercised.

Unisys operates the state’s Medicare call center for provider inquiries and a pharmacy call center for clinical pharmaceutical reviews.

The company has administered Medicare services for the Garden State since 1989. It provides services for more than 1 million enrolled recipients and processes more than $7 billion in annual benefits.

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