Kodak has agreed to pay a little more than $26,000 to settle charges by the Federal Trade Commission that its photo-sharing unit violated the federal Can-Spam Act in e-mails to 2 million of its customers.
The e-mails reportedly failed to include an opt-out mechanism or instructions telling customers they had the right to opt out of future mailings.
Liz Scanlon, a spokeswoman for Kodak’s Imaging Network, blamed the incident on a “technical glitch” that omitted some HTML from the e-mails.
“This incident, which was a first time occurrence, was a simple error that left the customary text to be removed from the e-mail,” she said in an e-mail. “ We resolved the problem and are confident that this will not happen again.”
Separately, the FTC announced yesterday it reached a $6,500 settlement with jewelry merchant ICE.com for allegedly sending 6,500 e-mails to people who had requested not the receive it.
