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Identity Theft No. 1 Fraud Complaint: FTC

Identity theft topped the Federal Trade Commission's 2003 list of consumer fraud complaints for the fourth consecutive year.

Identity theft topped the Federal Trade Commission's 2003 list of consumer fraud complaints for the fourth consecutive year.

Some 42% of the complaints received by the FTC's consumer database were about identity theft, up from 40% in 2002. The median loss for victims of fraud was $228, with Internet-related fraud at $195, the FTC said last week.

The FTC received more than 500,000 complaints in 2003, up from 404,000 in 2002. Internet-related complaints added up to 55% of all fraud reports, up from 45% in 2002.

The top 10 complaint categories in 2003 include:

  • Internet auctions—15%

  • Shop-at-home/catalog sales—9%

  • Internet services and computer complaints—6%

  • Prizes, sweepstakes and lotteries—5%

  • Foreign money offers—4%

  • Telephone services—3%

  • Business opportunities and work-at-home plans—2%

  • Magazine buyers clubs—1%

  • Office supplies and services—1%

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