E-mail Tops in ROI

It's no secret that e-mail's profitable. But just how profitable?

Email

  • Commercial e-mail returned a whopping $43.62 for every dollar spent on it in 2009, according to the Direct Marketing Association's recently released Power of Direct economic-impact study.

  • For comparison's sake, the second highest marketing ROI came from Internet search advertising, which returned a healthy $21.85 for every dollar spent on it in 2009, according to the study, done by financial-analysis-and-forecasting firm Global Insight on behalf of the DMA.

  • Meanwhile, non-catalog direct mail returned $15.22 for every dollar spent in 2009, while catalogs returned $7.32, according to the study.

  • E-mail's ROI is down from $44.93 for every dollar spent in 2008, and is projected to dip slightly again in 2010 to $42.08.

Article Tools


Most Popular Articles

However, while e-mail far outshines other channels in terms of ROI, it is still a rounding error in most marketers' budgets.

  • Marketers spent $600 million on the channel in 2009 and are expected to spend $700 million on it in 2010, according to the DMA.


Acceptable Use Policy
blog comments powered by Disqus




Email Newsletters

Sign up to receive our newsletters today!

Only on Chief Marketer

COMMUNITY Thoughts and opinions from MultiChannel Merchant editors & columnists.

Blog: Beth Negus

Back to Top