APAC Customer Services Inc. has hired Customer Operations Performance Center Inc. to audit its internally developed teleservices center processes and approaches nationwide.
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APAC Customer Services Inc. has hired Customer Operations Performance Center Inc. to audit its internally developed teleservices center processes and approaches nationwide.
"COPC Inc.'s third party audit process will ensure that key processes are consistently delivered across our entire network," said in a statement Dave LaBonte, senior vice president of operations at APAC.
